Building a rich network of trusted relationships is often a cornerstone of success for the members of H7 Network. However, many entrepreneurs find themselves constantly making referrals to their trusted relationships but seldom see referrals in return. This imbalance can lead to frustration and doubts about the value of their networking efforts. By employing the Connect, Serve, and Ask© methodology, entrepreneurs can turn this scenario around, fostering more reciprocal and productive relationships. This post will delve into how using the Connect, Serve, and Ask© approach can help build stronger, mutually beneficial referral networks (that also refer you back).

Understanding the Connect, Serve, and Ask© Methodology
The Connect, Serve, and Ask© methodology is a strategic approach designed to cultivate trust, inspire collaboration, and encourage meaningful exchanges within ALL TYPES of professional relationships.
- Connect: Establish common ground and build rapport with individuals by actively listening and showing genuine interest in their needs.
- Serve: Offer value to others by addressing their challenges, providing resources, or fostering solutions without expecting anything in return.
- Ask: With trust established, make thoughtful and strategic requests for referrals, assistance, or advice, framing them in a way that is considerate of the other person’s perspective and needs.
The Power of Connection
One of the fundamental pillars of Connect, Serve, and Ask© is connection. To foster a solid foundation for referrals, the initial step is to build genuine connections. Entrepreneurs should focus on the quality of their interactions rather than the quantity. Engaging in open, active listening, and showing empathy can significantly enhance interpersonal relationships. By investing time in understanding the interests, challenges, and aspirations of others, entrepreneurs can lay the groundwork for long-term and fruitful connections.
Serving Before You Ask
A common mistake among entrepreneurs is to start requesting referrals immediately after forming a connection. The Connect, Serve, and Ask© methodology advocates for reversing this process by prioritizing service. By serving others first, entrepreneurs can establish their credibility and reliability. When they genuinely assist their connections without expecting anything in return, it reinforces trust, which is a critical component of any successful referral system.
Service can take many forms, such as sharing valuable information, introducing contacts that may be mutually beneficial, or offering advice based on personal experiences. The act of providing value not only strengthens a relationship but also positions the entrepreneur as a resourceful ally, increasing the probability of reciprocation.
Strategic Asking for Referrals
Once a strong foundation of trust and service has been established, it’s essential to ask strategically. When asking for referrals, entrepreneurs should be clear, concise, and broadly specific about their needs, while also framing requests in a way that aligns with the goals or interests of the other party. A strategic ask respects the time and effort of the connection, making it easier for them to want to reciprocate.
Remember that asking for referrals should not be a transactional occurrence. Instead, it should be viewed as a continuation of a relationship that has been nurtured over time. It’s vital to maintain respect, authenticity, and gratitude throughout the process.
Practical Tips for Implementation
- Focus on Quality One to ones: Invest time in fewer, deeper connections rather than spreading yourself too thin across numerous shallow relationships.
- Be a Consistent Servant Leader: Regularly look for ways to serve your network. This could be in the form of sharing your expertise, resources, or facilitating connections, without expectations for immediate returns.
- Communicate Clearly and Respectfully: When the time comes to ask for referrals, be clear about what you need and why, but always remain respectful of the other person’s willingness to assist.
- Foster a Culture of Reciprocity: Encourage a culture where helping one another is natural. Acknowledge and thank those who assist you, reinforcing the value of reciprocation.
The Value of Applying Connect, Serve, and Ask© techniques
By applying the Connect, Serve, and Ask© approach, entrepreneurs can transform their networking activities from one-sided efforts into mutually rewarding partnerships. This not only improves the chances of receiving referrals but also enhances the overall quality of professional relationships. A well-cultivated network can lead to new opportunities, collaborative ventures, and a greater sense of community among trusted business contacts.
Conclusion
Ultimately, the Connect, Serve, and Ask© methodology is about creating meaningful, lasting relationships based on genuine reciprocity. When applying Connect, Serve, and Ask© methods, you can Develop Trusted-Relationships using this guide. By fostering an environment where everyone feels valued and appreciated, entrepreneurs can develop a network that actively supports and promotes their growth. For those struggling to see referrals returning their way, adopting these principles can lead to substantial changes, promoting both personal and professional development.
As you implement these strategies, remember that lasting change doesn’t occur overnight. Be patient and persistent in your efforts, and the results will follow in time.
Written by: Clay Hicks
“When you focus on the relationship and not the outcome, your outcomes become more predictable”